Getting Started with Device Management
A comprehensive introduction to managed mobility solutions and how to deploy your first program
What is Managed Mobility?
Managed mobility refers to the comprehensive management of mobile devices throughout their lifecycle—from initial provisioning and configuration to ongoing monitoring, security enforcement, and eventual retirement. For businesses offering device financing, BNPL programs, or managing corporate fleets, proper device management is essential for protecting investments and ensuring operational efficiency.
Modern managed mobility platforms provide centralized control over thousands of devices across multiple countries, enabling organizations to remotely configure settings, enforce security policies, monitor device health, and even lock devices when payments are overdue.
Key Benefits
Risk Mitigation
Reduce default rates by 60%+ through device locking capabilities and real-time monitoring
Operational Efficiency
Deploy and configure thousands of devices in hours, not weeks, with zero-touch provisioning
Better Insights
Make data-driven decisions with comprehensive analytics on device health and user behavior
Cost Savings
Reduce support costs by up to 40% through remote troubleshooting and automated management
Your First Deployment: 5 Steps
Define Your Use Case
Identify whether you're running a BNPL program, managing a corporate fleet, or deploying devices for education. This determines which features you'll need—device locking for financing, kiosk mode for retail, or data usage monitoring for telcos.
Choose Your Platform
Select between Android (using Knox or Think Adam) or iOS management. Most BNPL programs use Android due to better control capabilities and lower device costs. Enterprise fleets often use both platforms.
Set Up Enrollment
Configure zero-touch enrollment (ZTE) for seamless device provisioning. Users simply scan a QR code during setup, and the device automatically downloads your configuration, installs required apps, and enforces policies—no manual setup required.
Configure Policies
Define device policies including app restrictions, security settings, network configurations, and lock/unlock triggers. For BNPL, configure payment reminder schedules and grace periods before device locking activates.
Monitor & Optimize
Use dashboards to track device health, payment compliance, and user engagement. Set up automated alerts for payment failures, device tampering, or connectivity issues. Continuously refine your approach based on data insights.
Best Practices for Success
- Start Small: Pilot with 50-100 devices before scaling to thousands
- Test Policies: Verify all device configurations in a staging environment first
- User Communication: Clearly explain device management to end users before enrollment
- API Integration: Connect your existing systems for automated workflows from day one
- Local Support: Ensure you have customer support in the local language and timezone
Ready to Start Your First Deployment?
Our team will guide you through every step of setting up your managed mobility program